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Your CRM is Staring at You. It’s Time to Give it a Brain.

Feb 10, 2026

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9 min read

Your CRM is Staring at You. It’s Time to Give it a Brain.

If you are still manually segmenting your "VIP" list based on a hunch and a spreadsheet from 2024, you aren’t just behind; you’re practically mailing paper flyers in a digital storm.

Malene Jorgensen
Malene Jorgensen
Top-of-Funnel Email Strategy After Form Submissions

Jan 13, 2026

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9 min read

Top-of-Funnel Email Strategy After Form Submissions

You have their email. Great. Now stop pitching and start shaping trust. The first emails after a form fill are psychology work, not sales work.

Malene Jorgensen
Malene Jorgensen
Open Rates Lie: What Email Metrics Actually Tell You About Buyer Intent

Dec 16, 2025

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10 min read

Open Rates Lie: What Email Metrics Actually Tell You About Buyer Intent

Open rates feel reassuring but often mislead. The metrics that matter are the ones that reveal real person behaviour and intent to buy - not just the tech click that privacy features weaponize. Let’s break down what actually tells you who’s thinking about buying.

Malene Jorgensen
Malene Jorgensen
The Quiet Math Behind Compounding Trust in Email and CRM

Dec 9, 2025

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8 min read

The Quiet Math Behind Compounding Trust in Email and CRM

Trust compounds in CRM the same way interest does in your TFSA. Slow at first. Then, suddenly unstoppable.

Malene Jorgensen
Malene Jorgensen
Why Your Personal Newsletter is the Ultimate Thought-Leadership Engine

Nov 25, 2025

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11 min read

Why Your Personal Newsletter is the Ultimate Thought-Leadership Engine

Imagine your next prospect saying, “I actually wait to see what’s in your inbox” - and meaning it.

Malene Jorgensen
Malene Jorgensen

the click brief

Get weekly strategic insights for email marketing, marketing data, and marketing psychology and learn how to make data work for you. You’ll learn how to interpret key performance metrics, apply cognitive triggers to improve engagement, and craft high-impact email campaigns that drive conversions.

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